The first time you log into your administrator account will be different to every other time.

Here we can see an example of the 'Account confirmation' email. This means that you have been requested to create an administrator account on the company, division or site, listed here. This email is only valid for 7 days.

 

You will need to select the link shown in the email here.

 

Selecting this will take you to your 'Account confirmation' page. Here you can confirm the details that have already been entered and enter any more if there are blank fields. You will need to set a password for your administrator. This can be the same or different to your learner account if you have one, however, changing one password will not affect the other account. Do not share this password with anyone, as this could cause a data breach if sensitive data is leaked.

 

At the bottom of the page you will see where you have been asked to join as an administrator. If you are happy being an administrator, select the tick. If you are not happy being an administrator, you can either select the cross for the specific company, division or site, or the red button here, 'I do not agree to be added to the system'. This will remove your personal data from the system and the only proof that you ever were asked to be set up, will be the email.

 

If you are happy to be added to the system, you can select the 'Next' or 'confirm all' arrow in the bottom right. This will log you in automatically.

 

Once you have logged in you will see your company logo in the top left, along with your name, licences available and the option to log out in the top right. Below this is the main menu and below that is your shortcut area where you have quick access links to view learner reports, manage learners, distribute licences and more. 

 

If you are logging in again, you will not be able to use the email link as this will have now expired. You will however be able to use the second link, or navigate to lms.highfieldelearning.com. 

 

Select the ‘Administrator’ button and enter both your username and password in their respective boxes. If you have forgotten your password, you can click the link to recover your password (this is an admin only feature).