To add a new learner to the LMS, you will need to log in as an administrator.
Once logged in, navigate to the ‘Learners’ tab towards the top of the screen and select the ‘add new learner’ button from the dropdown list.
Once on the new enroller page, you will see the optional/ additional fields that can be selected with the mandatory fields below. Your company may have more mandatory fields.
If the password field is not selected, then a randomly generated secure password will be created. If an email is entered, the learner will receive notifications of their account creation and enrolment. The account creation email will inform them of their username and password. Please be aware that this is the only time their details will be sent out to them automatically. If you do not include their email, you will need to send their login details to them manually.
You can also choose to add more than 1 learner at a time using the 'Additional learner' button or remove one if you have added too many. Once all the learner's information has been entered select the 'Add course(s)' button.
If you are responsible for multiple sites, you will need to select the site to situate the learners. Once you are happy with all your learner's information, select the 'Add course(s)' option.
In the text box in the ‘Select your courses’ section, enter the name of the course you want to enrol the learner(s) on, you may then have to select the licence type using the drop-down box below.
Once you have found the course select the add course(s) button.
Ensure that all the courses you wish to assign are highlighted in green. Any highlighted in yellow will need their 'Licence type' and 'Expiration' selected from the drop-down options.
When all the courses are added and highlighted green, select the 'Enrol learner(s)' button. You will now be presented with the confirmation screen with the learners’ names and the courses assigned to them.
If you would like to find out how to bulk add learners by using a spreadsheet/csv, click here: How to bulk add learner accounts (Speadsheet/csv)
Learners must be set up with the correct name and only the named learner should access a course.
Learners should not complete a course in another learner's name, including generic names such as 'Learner One'.
If a learner completes a course in the wrong name Highfield reserve the right to void the course.
If requested, Highfield can make changes to names including typos, swap the forename and surname around, or change a surname. Highfield may require evidence in order to make such changes.