<?xml version="1.0" encoding="UTF-8"?>
<urlset xmlns="http://www.sitemaps.org/schemas/sitemap/0.9" xmlns:xhtml="http://www.w3.org/1999/xhtml">
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb</loc>
  <lastmod>2026-02-25T14:07:37Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/360018304237-How-do-I-view-a-learner-s-certificate</loc>
  <lastmod>2025-10-09T10:05:22Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/360018311697-Learner-support-How-do-I-add-a-course-to-a-learner</loc>
  <lastmod>2025-07-03T11:47:46Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/360018312377-How-do-I-check-how-many-licences-I-have-left</loc>
  <lastmod>2025-10-09T10:29:14Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/360018312417-How-do-I-transfer-licences-to-a-company-division-or-site</loc>
  <lastmod>2025-10-09T10:30:31Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/360018312477-How-do-I-delete-a-learner-How-do-I-archive-or-expire-a-course-from-a-learner</loc>
  <lastmod>2025-10-09T10:29:57Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/360018314097-System-Requirements-What-are-the-supported-devices</loc>
  <lastmod>2025-10-09T11:47:58Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/360018314537-Can-I-use-my-mobile-phone-to-complete-the-course</loc>
  <lastmod>2025-10-09T12:04:34Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/360018364637-Why-is-there-no-next-button-on-my-course</loc>
  <lastmod>2025-11-12T11:36:17Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/360018364657-Why-does-it-say-Username-already-in-use</loc>
  <lastmod>2025-10-09T10:10:39Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/360018423678-Learner-Support-How-do-I-view-or-change-my-learner-s-information</loc>
  <lastmod>2025-10-09T10:09:51Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/360018423698-How-do-I-change-a-learner-s-password</loc>
  <lastmod>2025-10-09T10:06:32Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/360018423718-Logging-in-as-an-administrator-for-the-first-time</loc>
  <lastmod>2025-10-09T10:02:04Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/360018423738-How-do-I-log-in-as-a-learner</loc>
  <lastmod>2025-10-09T10:43:09Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/360018423758-How-do-I-add-a-new-learner</loc>
  <lastmod>2025-10-09T10:03:32Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/360018453758-How-do-I-access-a-learner-s-progress-reports-How-long-did-a-learner-take-to-complete-the-course</loc>
  <lastmod>2025-10-09T10:10:19Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/360018455618-iPad-Why-will-my-course-not-play</loc>
  <lastmod>2026-02-25T14:07:37Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/360018512798-What-do-I-do-if-my-account-certificate-has-the-wrong-name</loc>
  <lastmod>2025-10-09T10:56:37Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/360018512818-Why-is-my-page-freezing-crashing</loc>
  <lastmod>2025-10-09T10:48:21Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/360018512878-Why-won-t-my-course-let-me-move-on</loc>
  <lastmod>2025-10-09T10:48:03Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/360018513038-Why-does-it-say-email-already-in-use</loc>
  <lastmod>2025-10-09T10:11:07Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/360018550437-Why-is-my-assessment-locked</loc>
  <lastmod>2025-10-09T10:50:24Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/360018552817-Can-I-get-a-physical-copy-of-my-certificate-sent-to-me-via-post</loc>
  <lastmod>2025-10-09T12:10:43Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/360018553177-Can-you-send-me-my-certificate</loc>
  <lastmod>2025-10-09T12:09:35Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/360018553197-Where-is-my-certificate-number</loc>
  <lastmod>2025-10-09T11:13:27Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/360018622917-Why-can-t-I-log-in</loc>
  <lastmod>2025-10-09T12:03:04Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/360018705398-How-do-I-view-my-certificate</loc>
  <lastmod>2025-10-09T10:54:52Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/360018705418-How-do-I-print-or-download-my-certificate</loc>
  <lastmod>2025-10-09T11:14:34Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/360018705478-When-does-my-certificate-expire</loc>
  <lastmod>2025-10-09T11:12:19Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/360018763798-How-do-I-book-my-exam-test</loc>
  <lastmod>2025-10-09T12:08:41Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/360018771137-How-do-I-add-a-new-administrator</loc>
  <lastmod>2025-10-09T10:25:37Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/360019164917-How-do-I-switch-between-my-company-accounts</loc>
  <lastmod>2025-10-09T10:27:17Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/4402727478801-How-do-I-delete-a-learner</loc>
  <lastmod>2025-10-09T10:12:27Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/4402769504017-I-have-forgotten-don-t-know-my-password</loc>
  <lastmod>2025-10-09T10:44:32Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/4403677457169-LMS-Introduction-Video</loc>
  <lastmod>2025-07-03T11:47:46Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/4403906290705-Unblock-pop-ups-Microsoft-Edge-PC</loc>
  <lastmod>2025-10-09T12:11:10Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/4403906935825-Unblock-pop-ups-Safari-iPad</loc>
  <lastmod>2025-10-09T12:11:22Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/4403912549009-How-do-I-unblock-pop-ups-It-says-my-pop-ups-are-blocked</loc>
  <lastmod>2025-10-09T12:00:22Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/4403912837265-Unblock-pop-ups-Chrome-PC-Mac-Android-iPad</loc>
  <lastmod>2025-10-09T12:10:15Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/4403913814417-Unblock-pop-ups-Safari-Mac</loc>
  <lastmod>2025-10-09T12:11:34Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/4404309207185-How-to-bulk-add-learner-accounts-using-a-spreadsheet-CSV</loc>
  <lastmod>2025-10-09T10:04:30Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/4404328792209-How-to-view-a-certificate</loc>
  <lastmod>2025-10-09T11:56:17Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/4404332005905-Can-I-complete-the-course-across-multiple-sessions-or-do-I-have-to-do-it-in-1-sitting</loc>
  <lastmod>2025-10-09T12:20:05Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/4404368394641-What-does-HTTP-error-403-mean</loc>
  <lastmod>2025-10-09T11:55:11Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/4404368397841-Why-has-my-learner-not-received-their-login-email</loc>
  <lastmod>2025-10-09T11:53:30Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/4404375231761-How-do-I-buy-licences</loc>
  <lastmod>2025-10-09T11:50:06Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/4404375233937-How-to-assign-courses-to-administrators</loc>
  <lastmod>2025-10-09T11:54:42Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/4404375241617-Do-I-get-a-physical-certificate</loc>
  <lastmod>2025-10-09T11:52:56Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/4404375243409-Why-is-access-denied-when-viewing-the-certificate</loc>
  <lastmod>2025-10-09T11:50:42Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/4404375249169--Assessment-locked-How-do-I-unlock-the-assessment</loc>
  <lastmod>2025-10-09T11:51:58Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/4404659036689-How-do-I-resend-a-learner-s-login-Enrolment-email</loc>
  <lastmod>2025-10-09T11:57:07Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/4404660129425-Learner-support-How-do-my-learners-resit-a-course-Refresher-Training</loc>
  <lastmod>2025-10-09T10:07:46Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/4404660163089-How-do-I-re-sit-a-course</loc>
  <lastmod>2025-10-09T10:52:33Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/4404837834257-Are-subtitles-available-for-the-e-learning-courses-Transcript-Mode</loc>
  <lastmod>2025-10-09T12:09:13Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/5134430484753-How-do-I-access-Action-Counters-Terrorism-ACT-ACT-Awareness-ACT-Security-ACT-Education-e-learning</loc>
  <lastmod>2025-10-09T11:49:01Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/7372782116625-Adding-our-SCORM-package-to-your-LMS</loc>
  <lastmod>2025-10-09T12:22:56Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/7551187769489-Changing-a-learner-s-location-Edit-company</loc>
  <lastmod>2025-10-09T10:14:32Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/7552572196241-How-do-I-clear-my-cache</loc>
  <lastmod>2025-10-09T12:05:28Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/10093943323153-The-name-is-on-the-learner-account-is-wrong-what-should-I-do</loc>
  <lastmod>2025-10-09T12:01:56Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/12091571474833-How-to-zoom-in-out-on-our-courses</loc>
  <lastmod>2025-11-12T11:37:26Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/12395911049745-There-is-an-error-with-my-name-Not-you</loc>
  <lastmod>2025-10-09T11:18:23Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/12647901954193-The-LMS-reports-a-missing-file-imsmanifest-xml</loc>
  <lastmod>2025-10-09T12:23:11Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/14471508357777-How-do-I-reset-my-learner-account-password-Forgotten-Password</loc>
  <lastmod>2025-10-09T10:40:50Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/18670083386513-I-can-t-access-my-certificate-I-receive-an-error-code-2378</loc>
  <lastmod>2025-10-09T11:17:40Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/18700864131473-Why-can-t-I-access-my-learners-certificates</loc>
  <lastmod>2025-10-09T10:07:05Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/19331632564625-How-to-enable-auto-play-on-Macs</loc>
  <lastmod>2025-10-09T11:18:52Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/23541216409361-How-do-I-upload-a-SCORM-package-to-my-LMS</loc>
  <lastmod>2025-10-09T12:22:35Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/26781371217425-Why-won-t-the-course-videos-play-whilst-using-my-Mac</loc>
  <lastmod>2025-10-09T11:46:55Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/26786001670929-I-ve-forgotten-or-need-to-reset-my-administrator-password</loc>
  <lastmod>2025-10-09T10:31:38Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/29446388530961-Care-Certificate-Sign-Off</loc>
  <lastmod>2025-12-04T15:31:22Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/30820763046289-Are-Highfield-Online-Training-e-learning-courses-accredited</loc>
  <lastmod>2025-11-07T14:32:47Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/30825668214033-What-are-Enrolment-groups-and-how-do-I-use-them</loc>
  <lastmod>2025-10-09T10:35:01Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/32417661351825-Does-Highfield-food-safety-e-learning-meet-the-requirements-of-the-of-the-Maritime-and-Coastguard-Agency-MCA</loc>
  <lastmod>2025-10-09T12:12:25Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/32545925852433-How-do-I-remove-an-administrator</loc>
  <lastmod>2025-10-09T10:38:33Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/32603610547601-Can-I-undertake-a-mock-exam</loc>
  <lastmod>2025-10-09T11:38:45Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/33028283883537-Whitelist-Requirements</loc>
  <lastmod>2025-10-09T12:22:09Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/41401343320337-Highfield-SCORM-Package-LMS-Requirements</loc>
  <lastmod>2025-11-28T14:54:17Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/41401556913937-What-is-a-SCORM-compliant-package</loc>
  <lastmod>2025-11-28T15:00:22Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/41401597900305-What-is-SCORM</loc>
  <lastmod>2025-11-28T15:00:13Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/41401834646417-What-are-individual-SCORM-packages</loc>
  <lastmod>2025-11-28T15:01:58Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/41402330733841-What-is-a-Multi-SCO-SCORM-package</loc>
  <lastmod>2025-11-28T15:15:23Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/41402687668625-How-to-download-the-course</loc>
  <lastmod>2025-11-28T15:23:39Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/41402880606481-How-to-upload-a-SCORM-package-to-the-LMS</loc>
  <lastmod>2025-11-28T15:28:43Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/41403122588817-SCORM-troubleshooting-FAQs</loc>
  <lastmod>2025-11-28T15:50:52Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/41403255127825-How-to-upload-a-SCORM-package-when-the-LMS-is-reporting-the-file-is-too-large</loc>
  <lastmod>2025-11-28T15:39:57Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/41403399005073-Why-has-the-course-expired-or-is-no-longer-available</loc>
  <lastmod>2025-12-01T10:18:28Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/41403436033297-Why-won-t-the-course-save-and-exit</loc>
  <lastmod>2025-11-28T15:45:24Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/41403563379345-Why-is-my-course-freezing-crashing-or-not-saving-progress</loc>
  <lastmod>2025-11-28T15:49:20Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/articles/41403731635217-Why-is-my-Single-SCORM-only-showing-one-module</loc>
  <lastmod>2025-11-28T15:51:27Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/sections/360005272958-FAQ</loc>
  <lastmod>2025-10-09T12:20:05Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/sections/360005274237-Administrator-Help-Section</loc>
  <lastmod>2025-12-04T15:31:22Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/sections/360005302758-Learner-Help-Section</loc>
  <lastmod>2026-02-25T14:07:37Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/sections/7372723783185-External-SCORM-Support</loc>
  <lastmod>2025-12-01T10:18:28Z</lastmod>
</url>
<url>
  <loc>https://support.highfieldelearning.com/hc/en-gb/categories/360003448378-General</loc>
  <lastmod>2026-02-25T14:07:37Z</lastmod>
</url>
</urlset>
