When you get the message:

'Email already in use'. This means that there is another account on the system that already has this email address.

If you wish to use this email address for the learner account, please contact the Highfield support team. They will be able to help you further with removing the email address from the system.

You can submit the request below:

Submit a request – Highfield E-Learning

Please include the email address you are trying to enrol, and if you have used it before yourself. This will help us to solve this problem for you.