Administrator Help Section
- LMS Introduction Video
- Logging in as an administrator for the first time
- How do I add a new learner?
- How to bulk add learner accounts using a spreadsheet / CSV
- How do I change a learner's password?
- Administrator Support - How do I view a learner's certificate?
- Why can't I access my learners' certificates?
- Learner support - How do I add a course to a learner?
- Learner support - How do my learners resit a course ? Refresher Training
- Learner Support - How do I view or change my learner's information?
- How do I access a learner's progress reports ? How long did a learner take to complete the course ?
- Why does it say 'Username already in use'?
- Why does it say 'email already in use'?
- How do I delete a learner ?
- Changing a learner's location (Edit company)
- How do I add a new administrator?
- How to switch accounts
- How do I check how many licences I have left?
- How do I delete a learner ? How do I archive or expire a course from a learner ?
- How do I transfer licences to a company, division or site?