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  1. Highfield E-Learning
  2. Administrator Help Section

Administrator Help Section

  • LMS Introduction Video
  • Logging in as an administrator for the first time
  • How do I add a new learner?
  • How to bulk add learner accounts using a spreadsheet / CSV
  • How do I change a learner's password?
  • Administrator Support - How do I view a learner's certificate?
  • Why can't I access my learners' certificates?
  • Learner support - How do I add a course to a learner?
  • Learner support - How do my learners resit a course ? Refresher Training
  • Learner Support - How do I view or change my learner's information?
  • How do I access a learner's progress reports ? How long did a learner take to complete the course ?
  • Why does it say 'Username already in use'?
  • Why does it say 'email already in use'?
  • How do I delete a learner ?
  • Changing a learner's location (Edit company)
  • How do I add a new administrator?
  • How to switch accounts
  • How do I check how many licences I have left?
  • How do I delete a learner ? How do I archive or expire a course from a learner ?
  • How do I transfer licences to a company, division or site?

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Registered office: Unit 15 Shaw Wood Business Park, Shaw Wood Way, Doncaster, DN2 5TB.
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