One of the main functions of the administrator is to new add learners to the Highfield e-learning LMS.
You can do this once you are logged in as an administrator. You will need to navigate to the ‘Learners’ in the 'toolbar' towards the top of the screen and select the ‘Add new learner’ button from the dropdown menu. Please see the image below:
Once on the enroller page, you will see the optional/ additional fields that can be selected with the mandatory fields below. There is no need to select any of the optional fields as the LMS will generate the learner username and password.
Learner Options (Optional/Additional fields)
Username needed:
If the learner is added with an email address the learner will be created with the email address as the username, which is very useful. If you would prefer to create your own username(s) then select/tick this option. The username must be unique. If it is already in use you will be notified and will need to change this before proceeding.
Password needed:
The LMS will generate an alphanumeric code (Usually six characters). If you would prefer to create your own password(s) then select/tick this option.
Email:
Enrolling learners with an email address is recommended, as it enables them to receive their login credentials and other notifications. Only the first email received by learners includes their login credentials and states Please retain this message as you will not be provided with these login details on any future enrolment email that you may receive.
A learner with an email address allows the learner to use the Forgotten Password function.
Learners who are enrolled without an email address will need to have their login credentials provided via another method.
Additional Learner:
You can choose to add more than 1 learner at a time using the 'Additional learner' button or remove one if you have added too many. Once all the learner's information has been entered select the 'Add course(s)' button.
If you are responsible for multiple sites, you will need to select the site to situate the learners. Once you are happy with all your learner's information, select the 'Add course(s)' option.
In the text box in the ‘Select your courses’ section, enter the name of the course you want to enrol the learner(s) on, you may then have to select the licence type using the drop-down box below.
Once you have found the course select the add course(s) button.
Ensure that all the courses you wish to assign are highlighted in green. Any highlighted in yellow will need their 'Licence type' and 'Expiration' selecting from the drop-down options, as per the below images:
When all courses are added and the field is highlighted green, select the 'Enrol learner(s)' button. You will then be presented with a confirmation screen which displays the success of the function, or highlight any complications which may have arisen.
If this is the first time the learner has been enrolled onto a course their username and password will be provided onscreen and by email (In the form of an enrolment report).
Email in Use:
You may receive a notification at this stage stating 'Email in Use'. When this occurs please follow this link for further guidance: https://support.highfieldelearning.com/hc/en-gb/articles/360018513038-Why-does-it-say-email-already-in-use
Bulk Upload Learners:
You can bulk load up to 100 learners (onto identical courses) using a spreadsheet. Please follow this link for guidance: How to bulk add learner accounts (Speadsheet/csv)
DISCLAIMER
Learners must be set up with the correct name and only the named learner should access a course.
Learners should not complete a course in another learner's name, including generic names such as 'Learner One'.
If a learner completes a course in the wrong name Highfield reserve the right to void the course.
If requested, Highfield can make changes to names including amending typos, swapping the forename and surname around, or changing or adding a middle name or the surname. Highfield may require evidence in order to make such changes.