To add a new administrator account, you will need to go to the ‘Administrators’ drop-down and select ‘New administrator’.

This will take you to the form to create a new administrator. You will need to enter their first name, last name, and their email address. 

You can enter any optional information in the available fields, and ensure you select the correct location

(company, division, or site). Once you have selected the correct location select 'Attach'. Please see the below images:

Once you are happy with the new administrator’s details and the location(s) they are attached to, select ‘Save’. See below:

The confirmation screen will follow:

An Account Confirmation Required email will be sent to the user with a 7-day expiry link. The user will need to select this link to activate their account and create a password. If they do not do so in 7-days, their details will be removed from the system and they will need to be set up again. If the user declines the administrator account this will also remove their details.

When the administrator selects the link, they will be asked to double check their details, create a password and confirm or decline whether they want to be added to the LMS as an administrator.

Once the account has been accepted the administrator account the link in the email will no longer work. The administrator should log into the portal directly using https://lms.highfieldelearning.com/ from then on.

In most cases the administrator username will be their email address.