Resending enrolment emails

There is not a way to resend emails from the LMS as it currently stands.

The administrator who enrols the learners does receive a copy of the learner login credentials, so this information could be forwarded to the learner by the administrator along with a link to the website https://lms.highfieldelearning.com.

The enrolment report can be forwarded directly to the individual learner with a link, or a template can be used. Here is an example template:

Please login as a learner using the credentials below:

Learner Username (Not case sensitive):

Learner Password: (Case sensitive): 

Link to Login Portal: https://lms.highfieldelearning.com/

Forgotten Learner Password?

If the learner is expecting an enrolment notification but hasn’t received anything they can use the Forgotten Learner Password function built into the portal https://lms.highfieldelearning.com to access their courses. The administrator can also do this on behalf of the learner.

Remind Learner to Complete Course

There is not a way to send reminder emails from the LMS as it currently stands.

The administrator can however compile a list of email addresses for learners who have not started or completed courses and send them an email reminder. For privacy purposes we recommend using Bcc.