Skip to main content
Highfield E-Learning Help Centre home page
LMS Login Contact the Highfield e-Learning Support Team
Sign in
  1. Highfield E-Learning
  2. General

General

Administrator Help Section

  • LMS Introduction Video
  • How do I log in as an administrator?
  • How do I add a new learner?
  • How to bulk add learner accounts (Speadsheet/csv)
  • Learner Support - How do I change a learner's password?
  • Learner Support - How do I view a learner's certificate?
See all 18 articles

Learner Help Section

  • How do I log in as a learner?
  • I have forgotten/don't know my password
  • Why is my page freezing/crashing?
  • Why won't it let me move on?
  • Why is my assessment locked?
  • How do I resit a course?
See all 17 articles

FAQ

  • System Requirements / What are the supported devices?
  • Counter Terrorism/ACT Awareness & SIA
  • How do I buy licences?
  • Why is access denied when viewing the certificate?
  • How to unlock the assessment
  • Do I get a physical certificate?
See all 23 articles

External Support

  • Adding our SCORM package to your LMS
Highfield E-Learning


The UKs leading supplier of compliance e-learning. Specialists in managing corporate contracts and a one stop shop for all compliance e-learning.
© Highfield e-learning ltd is a company registered in England, registered number 7380246.
Registered office: Academy House, Sidings Court, Lakeside, Doncaster, DN4 5NL.
VAT registration number 998943626