Administrator Help Section
- How long do learners have to complete their e-learning course ?
- LMS Introduction Video
- Why has a learner not received their login details by email ?
- How to reassign or retrieve an unused licence from a learner account
- How do I obtain the SCORM for Action Counters Terrorism (ACT) ? ACT Awareness, ACT for Security and ACT for Education e-learning
- How do I log in as a learner?
Learner Help Section
- How long do learners have to complete their e-learning course ?
- I completed a course but have not received my certificate
- I have added a learner with an incorrect email address - What should I do ?
- Important course information relating to Paediatric First Aid e-learning
- Important course information relating to Emergency First Aid at Work (EFAW) and First Aid at Work (FAW) e-learning courses
- How do I reset a learner account password? (Forgotten Password)
FAQ
- How long do learners have to complete their e-learning course ?
- System Requirements / What are the supported devices?
- How do I obtain the SCORM for Action Counters Terrorism (ACT) ? ACT Awareness, ACT for Security and ACT for Education e-learning
- How do I log in as a learner?
- How does a Highfield e-learning customer order more licenses ?
- How do I access Action Counters Terrorism (ACT) ? ACT Awareness, ACT for Security and ACT for Education e-learning ?
External SCORM Support
- How do I obtain the SCORM for Action Counters Terrorism (ACT) ? ACT Awareness, ACT for Security and ACT for Education e-learning
- Important course information relating to Paediatric First Aid e-learning
- Why is my Single SCORM only showing one module?
- Why is my course freezing, crashing or not saving progress?
- Why won’t the course save and exit?
- Why has the course expired or is no longer available?