Administrator Help Section
- NEW Password Management HOT Lite course
- Important course information relating to Health and Safety Level 2 e-learning
- How does I resend a learner's enrolment login details ?
- How to reassign or retrieve an unused licence from a learner account
- I have added a learner with an incorrect email address - What should I do ?
- Important Course Information: Care Certificate
Learner Help Section
- Important course information relating to Health and Safety Level 2 e-learning
- I completed a course but have not received my certificate
- How do I reset a learner account password? (Forgotten Password)
- How do I log in as a learner?
- I have forgotten/don't know my password
- Why won't my course let me move on?
FAQ
- System Requirements / What are the supported devices?
- Can I use my mobile phone to complete the course?
- Important course information relating to Anaphylaxis and Autoinjectors
- Does Highfield food safety e-learning meet the requirements of the of the Maritime and Coastguard Agency (MCA) ?
- Important course information relating to Regulated First-Aid Qualifications Assessor and Internal Quality Assurance (IQA) CPD Training
- How do I obtain the SCORM for SCaN/ACT Education?
External SCORM Support
- How do I obtain the SCORM for SCaN/ACT Education?
- Why is my Single SCORM only showing one module?
- Why is my course freezing, crashing or not saving progress?
- Why won’t the course save and exit?
- Why has the course expired or is no longer available?
- How to upload a SCORM package when the LMS is reporting the file is too large?