Learner Help Section
- How do I log in as a learner?
- I have forgotten/don't know my password
- Why is my page freezing/crashing?
- Why won't my course let me move on?
- Why is my assessment locked?
- How do I re-sit a course?
- How do I view my certificate?
- iPad - Why will my course not play?
- What do I do if my account/certificate has the wrong name?
- How to zoom in/out on our courses
- Why is there no 'next' button on my course?
- When does my certificate expire?
- Where is my certificate number?
- How do I print or download my certificate?
- Can you send me my certificate?
- Can I get a physical copy of my certificate sent to me via post?
- There is an error with my name/ 'Not you?'